Privacy Policy

Last updated: September 10, 2026

Nest & Road operates nestandroad.com and the related online services, content, features, products, customer support, and transactions (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Services or communicate with us.

Personal information we collect

Contact information: name, email address, telephone number, billing address, and shipping address.
Order and payment information: products viewed or purchased, order history, transaction details, payment status, and limited payment information. Payment card data is generally processed by Shopify and payment providers.
Account information: login details, preferences, saved information, and account activity.
Customer-service information: messages, return requests, reviews, photographs, and other information you send us.
Device and usage information: IP address, browser, device identifiers, network information, cookie data, pages viewed, referral source, and interactions with the Services.

Sources of information

We collect information directly from you, automatically through cookies and similar technologies, from Shopify and other service providers, and from business, advertising, fulfillment, payment, fraud-prevention, and logistics partners.

How we use information

Provide, process, fulfill, deliver, return, and refund orders.
Operate accounts and provide customer support.
Personalize and improve the Services and measure performance.
Send transactional communications and, where permitted, marketing communications.
Prevent fraud, abuse, security incidents, and illegal activity.
Comply with legal obligations, enforce our terms, and protect legal rights.

How we disclose information

We may disclose personal information to Shopify; payment processors; hosting, analytics, advertising, customer-support, fulfillment, warehouse, shipping, and logistics providers; professional advisers; government authorities when legally required; and parties involved in a business transaction. We may also disclose information when you direct us or consent.

We do not sell personal information for money. Some advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under certain U.S. state privacy laws. Eligible users may use our Your Privacy Choices page or contact us to exercise applicable opt-out rights.

Shopify

Our store is hosted by Shopify. Information submitted through the Services is processed by Shopify and may be transferred to service providers in other countries. Learn more in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies and similar technologies

We and our providers use cookies and similar technologies to operate the store, remember preferences, understand use, improve performance, prevent fraud, and support advertising where permitted. Browser settings can restrict cookies, but doing so may affect store functionality.

Your privacy rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, or information about our processing; to opt out of certain targeted advertising, sale, or sharing; and to withdraw consent where processing relies on consent. Rights may be subject to legal exceptions.

To submit a request, email us using the contact details below. We may need to verify your identity and authority before completing the request. We will not discriminate against you for exercising applicable privacy rights.

Marketing choices

You can unsubscribe from promotional email by using the unsubscribe link in the message. We may still send non-promotional communications about orders, accounts, security, or customer service.

Children

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising. A parent or guardian may contact us to request deletion of information submitted by a child.

Security and retention

We use reasonable administrative, technical, and organizational measures designed to protect information. No system is completely secure. We retain information for as long as reasonably necessary to provide the Services, maintain records, comply with law, resolve disputes, prevent fraud, and enforce agreements.

International transfers

Because Nest & Road, Shopify, and our service providers may operate in different countries, personal information may be transferred, stored, or processed outside your state or country. Where required, we use legally recognized transfer mechanisms.

Third-party links

The Services may link to websites or platforms that we do not control. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices.

Policy changes

We may update this Privacy Policy to reflect changes to our practices, technology, or legal obligations. The revised policy will be posted here with a new “Last updated” date, and additional notice will be provided when required.