Shipping Policy

Last updated: September 10, 2026

Thank you for shopping with Nest & Road. This Shipping Policy explains how orders placed through nestandroad.com are processed, shipped, and delivered.

Shipping destinations

We currently ship to eligible addresses within the United States. Product availability can vary by destination and fulfillment route. We do not currently offer general delivery to customer addresses outside the United States.

Fulfillment and shipping estimates

Nest & Road works with approved fulfillment partners and warehouses. The shipping origin, processing time, carrier, and delivery estimate can vary by product. When a product page or checkout displays a more specific shipping estimate, that estimate takes priority over the general ranges below.

U.S. Warehouse Shipping

Many Nest & Road products are fulfilled from inventory located in the United States and are shipped domestically to U.S. customers.

Processing: typically 1–3 business days when inventory is available in the fulfillment warehouse.
Delivery after dispatch: generally about 3–7 days.

Carrier selection depends on the product, package, warehouse, and destination. Orders may ship through USPS or another supported domestic carrier. Tracking information is provided when available.

International Partner Fulfillment to the U.S.

Some products may be fulfilled from outside the United States when a reliable shipping route to a U.S. address is available. These orders can require additional processing time, especially when inventory must first be sourced or transferred to a fulfillment warehouse.

For these routes, shipping to the United States commonly takes around 10–15 days depending on the shipping method, product, destination, and current logistics conditions. Any more specific estimate shown on the product page or at checkout takes priority.

Shipping rates

Standard shipping is currently free on eligible U.S. orders unless a different charge is clearly displayed at checkout before payment. Shipping charges, when applicable, can vary by product, package size, fulfillment route, destination, and selected service level.

Tracking

When tracking becomes available, we will send it to the email address used at checkout. Please allow up to 1–3 business days after shipment for the carrier's tracking system to begin showing movement.

Multiple packages and shipping origins

Items in one order may be fulfilled from different warehouses or locations and can arrive in separate packages on different dates. Separate packages may also have separate tracking numbers. You will not be charged an additional shipping fee solely because an order is divided into multiple shipments unless that charge was disclosed at checkout.

Delivery estimates

Delivery estimates are not guarantees. Remote destinations, severe weather, carrier disruptions, peak seasons, address issues, customs or security inspections where applicable, and other circumstances outside our reasonable control may cause delays.

Address changes

Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if a correction is needed. We cannot guarantee changes after fulfillment has started. Additional shipping costs may apply when an incorrect or incomplete address causes a return or reshipment.

Delays and unavailable shipments

If we learn that we cannot ship within the stated timeframe, we will contact you with available options, which may include accepting a revised timeframe or receiving a refund for the unshipped item.

Packages marked delivered

If tracking shows delivery but the package cannot be found, confirm the order address, check nearby delivery areas or parcel lockers, ask household members or building staff, and contact the carrier. Then contact us within 7 days of the recorded delivery date so we can review the shipment. A completed carrier delivery scan does not automatically guarantee a replacement or refund.

Lost or damaged shipments

For a package lost in transit or an item damaged during shipping, contact us promptly with your order number, a description of the problem, tracking details, and clear photos of the item and packaging when applicable. Keep the item and all packaging until the claim is reviewed.

Cancellations

Contact us as soon as possible to request cancellation. Cancellation is not guaranteed after processing or fulfillment begins. Shipped orders cannot be canceled and are handled under our Return & Refund Policy.